MERIX Privacy Policy
At MERIX, we respect your privacy and are committed to protecting your personal information.
1. Information We Collect
We may collect:
- Name
- Email address
- Mobile number
- Shipping & billing address
- Payment information (processed securely through Razorpay; we do not store card or UPI details)
- Order history
- Device information, browser type, and IP address
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Send order updates
- Improve our website and services
- Prevent fraud and misuse
- Send promotional offers
3. Payment Security
All payments are processed securely through Razorpay. We do not store your credit/debit card or UPI credentials.
4. Sharing Information
We do not sell or rent your personal information. We may share it only with:
- Courier partners for delivery
- Payment gateway providers
- Government authorities where required by law
5. Cookies
Our website may use cookies to improve browsing experience and website performance.
6. Data Security
We take reasonable security measures to protect your personal information. However, no online system can guarantee absolute security.
7. Your Rights
You may contact us to:
- Access your personal data
- Correct inaccurate information
- Request deletion where legally permitted
8. Contact Us
MERIX Email: support@merix.in